#167 – Henrietta Palmer, Learning Solutions, TUI Group
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Welcome to the next episode of The Voctech Podcast: learning continued series, a new show from the makers of The Edtech Podcast, supported by Ufi Charitable Trust and Ufi Ventures. This series seeks to explore the intersection of adult learning and tech.
What’s in this episode?
In this week’s Voctech Podcast Series episode on Artificial Intelligence and Corporate Learning and Development, we are in conversation with Henrietta Palmer, Learning Solutions Manager at TUI Group, a leading and innovative travel brand in the UK. Henrietta talks about the use of Artificial Intelligence to curate learning across a large organisation with keen goals. We talk about innovating in real-world scenarios, proving ROI, and adapting to change. Skip to minute 17 to catch our interview. Before my chat with Henrietta, I speak to Harley Richardson of the organising committee, AoI Education Forum, who is putting together the AI in Ed panel at the Battle of Ideas. You can follow the series conversation using #voctechpodcast and #voctech Enjoy!People
Sophie Bailey is the Founder and Presenter of The Edtech Podcast
Sophie is the founder of the iTunes new and noteworthy, The Edtech Podcast. The mission of The Edtech Podcast is to improve the dialogue between ‘ed’ and ‘tech’ for better innovation, through storytelling. The podcast is downloaded 2000+ times a week, from over 145 countries with the UK, US & Aus in the top 3. Sophie is a mentor and advisor within the edtech community. If she’s not interviewing a University Lecturer, School Leader, Ex-Angry Bird, NGO, or Investor about education innovation, she’s chasing her son around the park or binge-reading Homo Deus. Twitter: @podcastedtech
Henrietta has over 20 years of experience of delivering digital learning solutions. First working as an Account Manager, then as an Account Director with key clients in the travel industry, financial services, NHS and the UK Public sector. For the past 12 years she has worked in a number of digital learning roles at TUI defining and driving the digital learning strategy and is currently the Learning Solutions Manager. She started at TUI with just one programme and a blank sheet of paper. TUI now has individual teams focussing on operational needs and her team works at a strategic level on complex learning requirements that need a digital solution. This has led her to launching two award winning AI driven learning programmes.
Harley helps run the Academy of Ideas Education Forum and organises the forum’s column for Teach Secondary magazine. He has worked in online education publishing for over 20 years, overseeing the development of the Bafta award-winning Espresso service used in a third of English primary schools as well as numerous elementary and secondary school services in the US, Canada and Egypt.
Harley is a keen contributor to debates about education and a believer in the liberating power of knowledge. In his spare time he studies the history of education and has delivered several talks on the subject to researchED, Microsoft’s Education team, the Battle of Ideas, the East London Science School and the U3A. He is currently writing about the schools and universities that preceded the state system in England for a forthcoming Routledge book on the history of education.
Follow Harley on Twitter: @harleyrich
Quotes from this episode
References from this week’s episode
- Harley Richardson, AoI Education Forum
- ARTIFICIAL INTELLIGENCE IN SCHOOLS: WHERE’S THE HUMANITY?
- Henrietta Palmer
- Tui (formerly Thompson)
- L&D (learning and development)
- Intranet
- Clicknext
- Microlearning
- Artificial intelligence
- Apprenticeship levy
- Wikipedia
- WildFire
- Tutorbot
- Sitemap
- Proof of concept
- Beta
- Learning Management System (LMS)
- Otto, an artificial intelligence driven chatbot
- Dr Neelam Parmer
- YouTube
- Google News
Thank you to Ufi Charitable Trust & Ufi Ventures
The Voctech Podcast Series is produced by The Edtech Podcast and supported by Ufi Charitable Trust and Ufi Ventures.
Ufi Charitable Trust Our aim is to help improve vocational skills in the UK’s workforce by funding digital solutions for vocational learning. We only fund activity that is ‘scalable’ through technology, ie projects that use digital methods to widen access to vocational learning. While digital learning solutions are potentially open to all, we are especially keen to assist digital projects which involve post school age vocational learners that have failed to be engaged by the education system. https://www.ufi.co.uk/ Contact; kate.atha@ufi.co.uk, Head of Communications, Ufi Charitable Trust | Ufi Ventures offers early stage ventures finance and support that draws on the depth of Ufi’s experience in developing digital technologies for skills needed for work. We can invest from £150,000 up to £1m as equity or debt into early stage companies who share our mission and meet our investment criteria. We are keen to collaborate and co-invest with other value-aligned investors interested in the opportunity presented by the changing nature of work and skills. https://www.ufi.co.uk/ufi-ventures Contact; richard.male@ufi.co.uk
